Privacy Policy (2018)

Contact and Serving LLC (Hungarian abbreviation: Kft.) is responsible for the importance of personal data, therefore we compiled this Privacy Policy for you. This Privacy Policy is intended to understand what data we collect, why we collect them, what we use them for, and how we ensure their safety. Please read carefully, if you are a user of our website or services, or if you are one of our business partners.

Your personal data are processed according to this Privacy Policy at all times. Should you have any questions, please feel free to contact us at the contact details at the bottom of this Privacy Policy.

Tipapp is a mobile application which helps people who seek long-lasting relationships to find like-minded partners. We collect and process personal data in order to make the service more effective.

We would like to draw your attention that the Privacy Policy applies to all of our services, including the website and the application, (hereinafter referred to as ’Services’). During the usage of our services you might find links directing to other websites, applications and services or tools which enable you to share information with other websites, applications or services. We do not take responsibility for the privacy policy practices of such websites, applications and services; therefore we suggest you should read the privacy policies of such websites, applications and services before sharing your personal data.

In case you do not agree with any provision in this Privacy Policy, we suggest you not to use our Services.

Your Personal Data

Personal data collected by us are related to, without exception, the provision and development of our services, and can be classified into the following three categories:

  • Information provided by you

  • Information collected automatically

  • Information collected from third parties

Personal data are used in several cases anonymously or with nicknames.

Types of personal data collected by us:

  1. No registration

When you visit our website, we automatically store the following data:

  • IP address (Internet protocol) of computer, which you are using for visiting the website

  • The website from which you are directed to our website (linked page)

  • Websites you are directed to, from our website

  • Date and time of visit

  • Type of browser settings

  • Your operating system

These data are processed for statistical purposes, with no reference to individuals.

  1. With registration

We only process personal data which you actively share with us (e.g. contact details provided at registration, profile data or photos). In several cases it depends on your decision what personal data you share in connection with your profile and/or requests. Personal data which are necessary for the contract (e.g. e-mail) are given as mandatory fields at all times to make it clear which data are needed for the usage of the services, and, what limitations you are going to have if they are not provided.

In case you select registration and creation of a profile, we register the following personal data:

  • Last name, first name

  • E-mail

  1. Cookie files

For the individual identification and optimization during interaction with web interfaces we use so-called Cookies. Cookies are text files which either are temporarily stored in the computer memory (session cookies) or are stored in the hard disk (permanent cookies). Cookie files may contain information relating to earlier requests to a given server or earlier offers. Cookie files do not run programs and are not capable of carrying viruses onto your computer. The main aim of cookie files is to enable us to individualize offers and to make the Services more comfortable.

Most browsers allow cookies as a default setting, but you can set your browser to disable cookies or can set it to ask for your permission to enable cookies. You need to know however, that in case of disabling cookie files you may not be able to reach all of our offers.

Cookie files used by us may be session cookies, or cookie files of partners or linked enterprises, or permanent cookies.

  • Session cookies: in most cases we use “session cookies” which are not stored on the hard disk, and are deleted as soon as you close your browser. Session cookies ensure an optimized authorization at logging in and the balanced load of the system.

  • Cookie files of partners and linked enterprises: these cookie files are used if you reach our website services from an external advertisement. They do not contain personal data of you; they serve purposes of being accountable to our business cooperation partners.

  • Permanent cookie files: we use permanent cookies for saving your individual user’s settings. It is customized and therefore ensures a higher quality service, as you can find your customized settings at your next visits.

  1. Legal basis of data processing and consent to data processing

We process your personal data only if we have the legal basis for that (that is, if we are entitled to do so). Based on the clauses 6 and 9 of GDPR (General Data Processing Regulations) the followings are considered as legal basis:

  • Consent (that is, if you have agreed to, for example, receiving newsletters from us),

  • Agreement (if an Agreement is needed with you for data processing, such as for the completion of conditions of use, and/or paid membership).

  • Fulfilling legal requirements of a legal directive (for example withholding tax or duties regarding the controlling of money laundering, which require the storage or other processing of personal data).

  • The protection of significant interests of you and other natural persons (for example if we recognize signs of one of our users might get themselves into a dangerous situation),

  • Ensuring the operation and safety of our IT systems

  • Development and customizing of our services, including the analysis of user behavior

  • Usage of the services of a third party with analysis and remarketing purposes as detailed in the followings,

  • Usage of personal data with the aim of the investigation or enforcing, or issuing of disputed claims, or defense against claims.

You are able to withdraw your consent at any time and this way you can unsubscribe from us from processing your personal data in the future or you may prohibit the usage of your personal data in the future.

You may object to data processing based on legitimate interests at any time.

For unsubscribing or prohibiting you just have to send us an email with a simple message

Should you have any more questions regarding the legal basis of the collection and processing of your personal data by us, feel free to contact us: Contact and Serving Kft. 6723 Szeged, Bakay N. u 23. II/6.

Tools of data processing:

  1. Usage of analyzing programs and remarketing tools

Contact and Serving LLC analyses the online behavior of the members. For this we have utilized among others Goggle Analytics web analytical tool (with Universal Analytics function) by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, a „Google”), but together with the extension „anonymizeIp”. We only process shortened IP addresses, this way excluding the possibility of referring to individuals directly.

Cookie information is handled by Google (including your IP), which is stored at the USA-located server of Google. Google utilizes such information for the assessment of website usage, reports to the operators of the website regarding activities going on at the website, and other services regarding websites and internet usage. Google includes demographic and interest-related information in its reports, which are based on reactions to advertisements and visits to websites advertised. Google ay hand over these data to third parties, if it is directed by legal directives, or, if they are processed by third parties on Google’s behalf. Google does not link your IP address with any other data in their possession. You can disable the usage of cookie files with a given setting of your browser, but we would like to draw your attention to the fact that in this case some functions on websites might not be available. With using our website you give your consent that your data will be processed by Google in the way and for the aims described above.

You may have a right to object to Google Analytics’ collecting and analyzing data about you in connection with the Services. For disabling Google Universal Analytics, use the appropriate extension of your browser. You can find more information in the cookie file settingsof Google’s Privacy Policy and there you can even disable Google using cookies for advertising purposes:

Regarding the Conditions of Use and privacy Policy, for more information visit;

b. Facebook plug-ins

Tipapp uses plug-ins of by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA, hereinafter referred to as “Facebook” and “plug-ins”). These plug-ins can easily be recognized with a Facebook logo. When you use a social media plug-in on the Tipapp site, your browser directly contacts Facebook servers. Facebook then forwards the contents of the plug-in to your browser, integrating it into websites.

This way Facebook is aware of the information that you accessed on the Tipapp site. If you are logged in to Facebook, Facebook may assign the visit on the Tipapp site to your Facebook account. If you are in some kind of an interaction with Facebook plug-ins (for example you click ‘like’) your browser forwards the information to Facebook, where it is stored. You can find more information regarding the collection of personal data, the subsequent processing and usage and its aim and scope, your rights concerning this and the Privacy settings, in the Privacy Policy of Facebook.

In case you do not want Facebook to collect such data about you, we suggest you to log out of Facebook before entering the site.

c. Other tracking and marketing tools

Forwarding personal data to third countries or third parties

The processing of your data is done partially with the involvement of external service providers (Digital Ocean). We select and commission those enterprises carefully and they are to proceed according to our commands, and we supervise them regularly, but we do not take on system administration jobs. In case these enterprises process your data outside European Union member states, it might happen that it happens in a country ensuring a lower level of data protection.

Therefore they might forward personal data collected within the European Economic Area (EEA) according to the purposes described in this Privacy Policy to countries outside the EEA. We ensure the legality in case of a forwarding to outside the EEA with appropriate measures such as the application of the general terms and conditions accredited by the European Council or other approved mechanisms.

We only forward personal data to external service providers to an extent that it is required for the completion of their services (such as marketing, in case of paid membership the processing of payments, debt recovery, etc.). In such cases we ensure that the service providers involved contractually commit themselves or we guarantee with other provisions that they should submit themselves to data protection norms equaling these.

Storage and data preservation time

We only store your data for a time that is needed for the completion of our contractual and statutory obligations, and until the time that it is allowed by legal provisions, for certain purposes such as defense against disputed claims.

On deleting/terminating your profile we delete all data related to you. Provided the full deletion of the data is not possible or not necessary because of legal reasons, the data are going to be blocked until further processing. Blocking of the system might happen in the following cases:

Data not being under the effect of the above mentioned data preservation obligation might not be deleted in cases allowed by legal provisions, and instead of deletion they might have to be blocked. This can happen especially if we might need the data for later use because of further processing of the contract, or the enforcement of claims of dispute, or defense against disputed claims (e.g. in case of a complaint). The duration of blockage may be determined primarily by statutory limitation periods. After the related limitation periods have elapsed, the data are going to be deleted permanently.

Tools ensuring the protection of data

We ensure the storage of your data in a safe environment with certain technical precautionary measures. Only some appointed employees and service providing partners are authorized to access your data, and their access control is described in this Privacy Policy, and, is restricted to purposes of quality control, complaint management and the prevention of fraud. The storage of personal data collected by us is done in the territory of the European Union.

Your rights as users

Based on the GDPR you have the following rights, to be exercised in writing at any time, regarding your personal data.

  • The right to information

The right to information incorporates the obligation of data processors to provide fair information about the data processing in the form of a data protection informative notice. It enhances the significance of transparency in the field of usage of personal data of our clients.

  • Access rights

Based on the rights to access, the persons involved are able to ask for information from the party processing the data, regarding their personal data. The person involved is able to a) ask for information whether their personal data are being processed, b)if yes, they are allowed to request access and get a copy of the data, and c) they are allowed to request further information on the processing of the data.

  • Right to rectification

The affected person might ask the processor of the data to correct any personal data registered incorrectly by accident. Provided the data in the possession of the processor of data are not valid any more or are incomplete, the affected person may ask for their correction.

  • Right to request deletion/erasure

The affected person, based on the right to deletion, might request the processor to remove or delete their personal data from their system, so that no third parties could have access to them.

  • Right to limit data processing

The right to limit data processing enables the person affected to command the processors to cease processing their personal data, but at the same time the processors might store these data later on.

  • The right to data portability

Based on the right to data portability the person affected might ask the data processor to make available the data in a structured, generally used format suitable for computer reading so that the person affected could forward them to a different data processor unhindered.

  • The right to object

The persons affected, exercising the right to object, may prevent the data processors from further processing of their data, in case the data processing has no suitable legal basis.

  • The right to withdraw consent

You can withdraw your consent at any time, in a simple way. Withdrawal of consent does not affect the legality of data processing preceding the withdrawal of consent.

  • The right to make complaints at supervisory authorities

Provided that we do not reply to your request within a month’s time, you can make a complaint at a supervisory authority and you might seek court redress.

Further information

Should you need further information, please feel free to contact us at the following addresses and contact details:

Contact and Serving Kft.

6723 Szeged, Bakay N. u. 23. II/6.


August 2018.

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